Bartr is a trade assistant for card shows: scan Pokémon and One Piece cards, check fair trade value, and build a live trade at the table.
Fastest way to report a problem
Open Bartr → Profile → Report a Problem. It bundles your recent in-app activity log and build info into a message — nothing sends until you choose where to share it. This is the quickest way for us to diagnose anything.
Why does a card show "No price"?
Bartr only shows a price when it's backed by a trusted source. When the source isn't sure — rare promos, some Japanese minis, thinly-traded graded cards — Bartr says "No price" instead of guessing. Wrong prices are worse than missing ones.
Why did my PSA cert check say the service is busy?
The grading company's lookup service has its own rate limit. That message means their side is temporarily limiting requests — try again in a minute. Previously checked certs stay available.
The scanner matched the wrong card — what do I do?
Use the review picker to select the right card, and if you have a second, send a report (Profile → Report a Problem) right after — it includes what the scanner read, which helps us fix that card for everyone.